Hotel Britannia Excelsior, Cadenabbia (IT) - 交易与评论

酒店非常大，房间非常漂亮、干净，湖景房正对科莫湖，景色非常漂亮，距离游船码头几十米，游湖非常方便，酒店早餐非常丰富，而且大多是热乎的，晚上的自助餐经济又实惠，物有所值。

临近COMO湖，早餐尚可。COMO lake is near by, breakfast is well.

酒店离火车站有1小时车程，房间很小，服务员态度非常差！因为我们入住当天正好是世界杯决赛日，在房间找不到电视遥控器，打电话问前台，前台说房间里收不到比赛，他们在二楼有电视室可能观看比赛。等我们去到电视室，里面挤满了人，空气污浊，电视里安装有空调设施，但服务人员拒不开放空调。后来在我的强烈抗议下，服务员找来房间的遥控器，我们回到房间，才现房间的电视是可以收看比赛的！天啦，酒店为了多出售酒水，居然出此下策。希望booking调查此事，并对此酒店进行处罚。1 hour's drive from the railway station ,the hotel room is small, the waiter was extremely poor! Because we stay to coincide with the World Cup final day, the room can not find the TV control, phone and ask the receptionist, front desk said the room can not get games, a TV room on the second floor they could watch the game. So we go to the TV room, which is packed with people, polluted air, television equipped with air conditioning, but the staff refused to open air. Later, in my strong protest, the waiter got the remo